Our goal is to make fresh ideas from quality products for all our customers.
Colossians 3:23
All orders are processed within 1-2 weeks, depending on the product.
Not including weekends or holidays.
REMEMBER all orders are custom and handmade.
Potential delays due to a high volume of orders or postal service problems that are outside of your control. If there is a delay on your item, we will reach out to you via email.
Shipping times will begin once your item(s) have shipped, not when ordered. Please make sure email and shipping address are correct before checking out. We make the effort to fulfill every order as quickly as possible.
We are not responsible for lost, stolen or damaged package(s) once your order is at carrier facility. If your package(s) are lost, stolen or damaged please file a claim immediately with the shipping carrier.
Questions:
If you have any questions concerning our return policy, please contact us at:
madebythelondonos@gmail.com